Job: Leasing Agent (On-Demand Transportation Vehicles)

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Posted: 10/18/2017

Job Status: Full Time

Job Description

Total Transit is one of the fastest growing companies in the transportation industry. We’re a team of dedicated professionals who love what we do, and provide superior value and the highest level of transportation management and services to our clients and passengers.  We have a great work environment and management team that supports our Team Members in delivering a consistently great passenger experience.  We currently have a Leasing Agent - Cashier position.

Statement of Purpose: To facilitate sales, perform transactions, and provide customer service in regards to on-demand transportation vehicle leases and related business processes with high level of effectiveness, accuracy, and tact.  

 Essential Functions/Duties and Responsibilities: 

  1. Maximizes a consistently great experience for Independent Contractor Driver Partners and others via positive interactions and effective conflict/collaborative issues resolution. 
  2. Completes point-of-sale (POS) transactions, exception management, reconciliations, and audits.
  3. Controls all cash, receipts, and documents received through transactions with a high level of accuracy.
  4. Assists in the preparation of daily deposits, end-of-shift reconciliation, and verification of company charges with a high level of accuracy.
  5. Facilitates communication of company information, policies, procedures, changes and other key messages as needed and/or assigned.
  6. Supports company loss-prevention efforts by identifying & reporting potential fraud, waste, and abuse.
  7. May assist with facilitating the lease process and maximizing leases as needed and/or assigned
  8. Contributes to a great working environment for other Team Members
  9. May coordinate with the Shop to ensure that all vehicles are kept on a preventative maintenance schedule.
  10. Maintains a clean, safe, and well-organized work environment.
  11. Performs other related duties as needed and/or assigned. 

 Minimum Job Requirements:

  •  High school diploma or General Educational Development (GED)
  • 2 years of customer service/cashiering - cashier experience
  • Experience with cash handling and reconciliation with high level of accuracy
  • Demonstrated experience in ability to quickly learn and utilize general office and other software applications
  • Equivalent combination of education, training, and experience 

Knowledge, Skills, and Abilities Required:

  • Attention to detail and high level of accuracy with typing, 10-key, cash handling/reconciliations, and communication
  • Ability to adapt to a fast-paced environment
  • Windows-based computer skills, including Microsoft Office
  • Ability to effectively communicate with management, employees, and customers
  • Basic math and accounting skills
  • Excellent customer service, conflict resolution, and problem solving skills
  • Ability to maintain regular and predictable attendance to meet business demands 

Work Environment:

  • Work is normally performed in a fast-paced, customer-facing environment
  • Repetitive hand movement is required to process customer transactions
  • Must be able to sit/stand for up to 8 hours per day
  • Must be able to walk into yard in-order to assist with leasing and/or inspection process as needed

Total Transit has an excellent culture that qualified for Best Places to Work and values employees’ contributions through recognition, training/development opportunities, employee/community events, and performance reviews with merit increase opportunities based on performance. Apply today!

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